WPF map freezing when using remote desktop

Question

I found this post that describes what sounds like exactly what I'm experiencing but the thread never confirmed a fix. The representative thought that 10.2.7 might have fixed it but I am seeing it in my application and I am running 10.2.7. If there is a code solution I'd love to hear about it.

Thanks,

David

DavidMillican · Answer

So we are currently encountering this problem with only one map view in use. The problem occurs as soon as we load the form that contains the map view. I'm not sure if it is OS specific yet but we are certainly seeing this regularly on one of few Win 7 machines that we still have in use. So is this frame rate drop under RDP currently in the 10.2.7 code? If so then I'm having a different problem.

SomeGISGuy · Answer

Are you using multiple map views? Does the problem go away when you don't?

The fix that was referred to was to work around an issue Microsoft's RDP protocol. Basically if you try and render the map at 60 frames per second, the RDP session could hang the app. We are now detecting RDP and drop the framerate to 30fps, which resolves the issue and was also the recommendation we got back from Microsoft.

DavidMillican · Answer

Hmmm... looks like this may be a problem with v100 as well.

Release notes for 100.1—ArcGIS Runtime SDK for .NET (WPF) | ArcGIS for Developers