Image service "fuzzy edge" doesn't disappear until zoom out

TomHoober

I am working with a service created from a mosaic raster dataset that contains over two hundred images.  These images vary in pixel depth, bands and sensor type. 

They display properly when viewed in AGX.  However, when they first load a large out of focus grey square partially appears (attachment 1).  This happens on any of the images I click on and remains visible as I pan around at that extent.  If I zoom out a full grey square appears (attachment 2).  When I get to this extent AGX starts streaming the data and the square disappears (attachment 3).  Then I can zoom back in and the grey square is gone (attachment 4).

There are a couple other places where I have other mosaic services that only contain about 10 images and none of these locations have this problem.

Does anyone have any thoughts about why this could be happening?

imagery fuzzy outline3.PNG

imagery fuzzy outline2.PNG

imagery fuzzy outline4.PNG

imagery fuzzy outline1.PNG

Screenshot 2021-11-01 120442.jpg

DataOfficer_2-1635764539835.png

DataOfficer_1-1635764516099.png

DataOfficer_0-1635764429633.png

AndreiIvanov

Tom, are you working in 2D? While at the extent of grey square you can try "Refresh" the layer and see if the grey square is gone (Manage layer-> select layer -> Clear Cache). If that does not help this is just the way AGX renders your service. Once cached - you should not see that grey square again.