Unable to create new site after re-installing ArcServer 10.1

Question

So I had to uninstall my original installation of ArcServer 10.1 due to an error. Upon re-installing the software (twice now) I continue to get the same error every time I go through the server set-up wizard to "create new site". The error message reads, "Another process or application is currently accessing the store. Please try again later." I have no idea what this message means or how to get rid of it. Is it some kind of IIS conflict error as a result of the previous installation I had to uninstall? Please help if you have any idea how to solve this issue. Thanks.

ArcServerError.png

Adri811 · Answer

Hi Derek,

Deleting config-store-connection.xml is a possible/supported workaround at ArcGIS Server 10.7.X and higher, to create a new site in other location (other UNC path for example) if the original config-sotre directory has been corrputed or is not available any more?

Thanks in advance

Borja

DerekWeatherbe · Answer

Hi Kenneth,

Here is what I would recommend:

1) Delete your site by opening the Site Directory application located at the URL http://localhost:6080/arcgis/admin. 
2) Once logged in, click the DeleteSite operation.
3) Close the browser.
4) Open Manager and go through the CreateSite wizard. When asked for the username and password, enter a new non-Windows OS account.
5) Open ArcMap/ArcCatalog and delete your existing connection to the server.
6) Create a new Admin connection using the account you specified during the CreateSite wizard.

Thanks

Derek

KennethAbbott · Answer

Derek,

Since I last posted I am now once again able to publish service definition flies through ArcServer Manager. However, the problem of not being able to make the connection through ArcMap and ArcCatalog still persists.

The account I specified during the Create Site wizard was the ArcGIS Server windows account (named "arcgis") that was created during the re-installation of the 10.1 server. Should I have specified an entirely new account that is not a windows OS account? If that is the case, is there way I can recreate the website without going through a complete uninstall so I can specify a new non-windows account? If I make the admin connection to the server instance through the new account would that solve me connection issues?

Also on an entirely unrelated note, do you know when ArcGIS Online organizational accounts will be available the entire Beta Community? My company is interested in trying it out, but I don't see a way gain access to the beta trial on the beta community website.

Thanks again for your time. It is much appreciated.

-Ken