Tracker settings in MDM (AirWatch)

Question

Hi,

We are trying to configure our MDM (AirWatch) in order to set the Portal url Parameter in Tracker but no luck so far.

https://doc.arcgis.com/en/tracker/help/deploy.htm

We are testing with iOS 13.3.1 on iPhone.

The same AirWatch config is working with Collector.

Are there additional settings to consider?

Thank you

Anonymous User · Answer

Can you confirm your configuration looks like?

What version of the app are you deploying?

cgillgrass · Answer

Line,

You can go through Esri-Canada support, although it will take a longer to get to us.

The feedback alias for tracker is tracker4arcgis@esri.com.  You can also access that email alias under Profile > About Tracker.

Craig

Anonymous User · Answer

Thanks Craig,

I am in Canada so I don't think we can go trough support? Not sure..

If I cannot open a case with Support, can you tell me what's the email of your tracker feedback alias?

Thanks,

Line