I Logged into AGOL as an Administrator today and after selecting the Organization > Settings Tab
This error pops up:
"You do not have permissions to access this resource."
Does this happen for you too?
It works fine for a different user with the Administrator role.
The only difference is 100 credits are allocated to the account the works.
If I add just 1 credit to the account that is getting the error it fixes it too.
This user account has worked fine for a long time.
Did something change to enforce credit usage?
Hey Bill,
I'd suggest getting in touch with Technical Support to look into this issue further. Are you able to access the settings tab after receiving the error message?
Thanks for this information Bill. I can reproduce the issue.
Hi Kelly,
yep, tech support can reproduce the issue too
#BUG-000115081 Error message: do not have permissions to access this resource
Status: Implemented
Are you still seeing the error Bill or has it been fixed?
It is fixed now
I'm have one user in my AGO organization that is getting this error on Title Services only. Any insight?Other users with the same user type and role can see the tile services without any issues. User type = Creator
Role = Publisher
do they have credits available?
Bill,
What was the solution to this issue?
had to allot more than zero credits to the account
I think it was a last minute tweak someone did before the UC that year.
I would not rule out the possibility a similar "BUG Regression"
Aangemelde leden kunnen berichten plaatsen, updates volgen en meer. Nieuw hier? Registreer een gratis account.
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.
