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Advanced Java PrintSOE on ARCGIS Server .NET --Can't connect to server

RuiboHan1

I was following Step 2 on http://gis.pch.etat.lu/flexViewerPrint/quickstart.html

At the setp of
soemanager.bat -a [server name] [domain name] [username] [password] PCHarcgisSOE.jar

I used the username and password to Arcgis server .net, which is ArcGISWebServices and mypassword, but got the error of
" AutomationException occured while connecting to server localhost.
Please check if username and pwd are correct or are members of agsadmin group.
AutomationException: null
Disconnecting from ArcGIS Server "null"....Done"

I am sure the username and pwd are correct and can also use them to log on the arcgis server manager, anyone has the same problem? Please help, Tom? Thanks in advance.

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TomSchuller

Hy,
could you check if your user "ArcGISWebServices" is in the "agsadmin" group?

You have to take a user which is in the "agsadmin" group.

Tom

RuiboHan1

Hy,
could you check if your user "ArcGISWebServices" is in the "agsadmin" group?

You have to take a user which is in the "agsadmin" group.

Tom

Thanks for the reply, Tom.
Yes, it is in the "agsadmin" group, and I also tested with another user in this group,but got the same error.

TomSchuller

Hy,
are you using the latest version?
download latest JAVA code
download latest FLEX code
from http://www.arcgis.com/home/item.html?id=6809086326ea4c76bf026a32bb9dd698

Could you post your soemanager command line with all the parameters?

Tom

RuiboHan1

Yes, I used 30/05/2011 version. Besides, I tested the live demo http://gis.pch.etat.lu/flexViewerPrint/
, and got the error "An error occurs during print" after click the print button.

Here is my command lines:
cd C:\Program Files (x86)\ArcGIS\Server10.0\java\tools\soemanager
set PATH="C:\Program Files (x86)\ArcGIS\Server10.0\java\jre\bin";%PATH%
soemanager.bat -a localhost localhost [username] [password] PCHarcgisSOE.jar

then got the AutomationException error.

Thanks,
Ruibo

TomSchuller

Hy,
the command is correct.
On which ServicePack level are you (none,SP1 or SP2)?

Could you try with an other Java SOE?

Tom

RuiboHan1

ArcGIS Server .net 10 sp2
Win 7 ultimate x64 sp1

Are you suggesting using the old version of PCHarcgisSOE.jar there? I tried that and still get the same error. I have a feeling that it was stuck at the username and pwd check stage, instead of the java soe installation.

Are there any speical java modules I have to install in advance? I installed everything as instructed by ArcGIS server installation file.
my current java version "1.6.0_16"
Java(TM) SE Runtime Environment (build 1.6.0_16-b01)
Java HotSpot(TM) Client VM (build 14.2-b01, mixed mode)

TomSchuller

Hy,
no I meant a complete other Java SOE.
So we could find out if it's related to my SOE or a server/user configuration.

We are now on SP2 on AGS-Java.
The PrintSOE is running on AGS-Java server v10, v10sp1 and v10sp2.

I don't have the possibility to test on AGS-.net.
I know that people on AGS-.net v10 and v10sp1 have running the PrintSOE successfully.

Tom

RuiboHan1

Sorry, I don't know much about Java SOE, where can I find a different SOE? Thanks, Ruibo

JimWard

Ruibo, Tom, did either of you ever find a resolution to this problem? I am having an identical issue, have tried different users (members of agsadmin), and been spinning my wheels with this. I keep trying different options for server names, domains, users, etc.
Same error.
The tool looks like a perfect solution to my map printing/export needs. Would love to implement this!
Any help you could offer would be great!
Thanks
Jim

RuiboHan1

No, I gave up after many attempts. Let me know if anyone find a soluation.

TomSchuller

Hy,
I'm not sure but we can try an other logging:

Start the <ArcGIS-Home>\bin\javaconfigtool.exe and enable the "Java Interop Logging".

In your profile dir, you should see additional java logs, maybe they contain some informations:
C:\Users\<username>\AppData\Local\ESRI\Server10.0\Java\Log

Tom

JimWard

Tom,
I don't seem to have the javaconfigtool.exe at the path you noted, or anywhere on my server for that matter. I have a .net install, not sure if that matters.

I will keep my eye out for any other suggestions anyone may have!

Thanks!
-Jim

JimWard

Could the version of java have anything to do with this error? I am showing 1.6.0_16
Thanks
-Jim

JimWard

Just updated to Java last 6 build (1.6.0_27), as this was released in August, so should work. But no success. Same error.

TomSchuller

jimwardlewiston,
what's your ArcGIS server version and o which ServicePack level are you?

Tom

JimWard

jimwardlewiston,
what's your ArcGIS server version and o which ServicePack level are you?

Tom

We are at server 10.0, .net, no service packs applied. Maybe that is my next course of action.

JimWard

Well, just installed arcgis service pack 3 for server, .net, and desktop, still get that same persistant
"Error: AutomationException occured while connecting to server [servername] Please check if username and pwd are correct or are members of the agssmin group. AutomationException: Access is denied."

I am about to give up! Anybody got any suggestions?

Thanks!
Jim

JimWard

I have tried everything. I don't think there is anything wrong with Tom's code. I just think there may be something up with my install, my syntax (although I thought I followed everything to a 't'. Using this command line string to register the PCHarcgisSOE.jar or I would bet any jar file for that matter, just does not work.

So question, is there an alternate method to registering an SOE?

TomSchuller

jimwardlewiston,
did you have a possibility to give me remote access.
You can contact me by email.

Tom

JimWard

jimwardlewiston,
did you have a possibility to give me remote access.
You can contact me by email.

Tom

Hi Tom, no, sorry, I have no way to grant remote access, my IT dept needs to set this up, and they only have a select group to access remote. But thank you anyway!

TomSchuller

jimwardlewiston,
did you have public mapservices on which we could work?

To provide better support for the PChPrintSOE, I will move the complete sources and binaries to BitBucket.

Flex part:
http://bitbucket.schuller.lu/tomlux/pchprintwidget
SOE-java part:
http://bitbucket.schuller.lu/tomlux/pchprintsoe

I configured also an issue ticket system to manage the different requests.
It's very hard to maintain an overview of user requests/problems/remarks over the different forum posts.

So, if you have any request for code change or problems just create a ticket.

Thanks,
Tom

TomSchuller

sorry, new project links:
http://bitbucket.schuller.lu/pchprintsoe
http://bitbucket.schuller.lu/pchprintwidget

For any bugs, problems or questions, please use the bitbucket issues system.
Will help me to provide better support.

Thanks,
Tom

PrimozKogovsek

Hi guys!

I am having the same issue running arcgis server 10 sp2 .net installation on Windoows server 2008.
Error: AutomationException occured while connecting to server Please check if username and pwd are correct or are members of agsadmin group AutomationException: Access is denied.
java version 1.6.0_29
PCHarcgisSOE.jar dated 7.6.2011
Tried vith local users, domain users, server aliases ip-s nothing worked for me?
Did anybodoy solved this problem?

TomSchuller

just commented on:
https://bitbucket.org/tomlux/pchprintsoe/issue/3/error-trying-execute-soemanagerbat

LuisGaliza

No, I gave up after many attempts. Let me know if anyone find a soluation.

Hello Han,

After many tries i finally got it to install.

What i did:
1- IIS reset
2- Turned of the Firewall
3- Used IP instead of computer name.

JustinSong

Hi all,

I had exactly the same error, but after I turned off the Windows firewall, it worked..

My config is: Windows 7 pro, AG10+ sp3 .Net
Justin.

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