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Error 500 on some computers, but not all when I try to open my web map application

PaulElliott3

Why on some computers that I try to load my web map application created using ArcGIS Viewer for Flex, it states that the service(s) can't be found, but on other computers it works fine (same issues with both Internet Explorer and Google Chrome)

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PaulElliott3

Thank you for your response, but I since corrected this error through ESRI technical support…basically what was going on was it was trying to load a map service that still had “localhost” in the REST URL…I removed each service and re-added them to include the name of my server (port)…essentially replacing localhost with port in each REST URL.

All is working great now…thanks.

Paul

DanieleSeveriano

Hello Paul,

Talking about crossdomain, have you checked if the option "bypass proxy server for local addresses" is enabled at the browser?

PaulElliott3

Hello,

Thanks for the reply to my question…yes, it only appears on some computers and all the computers are on the same network domain…for example it works in my office, but not in any of my co-workers office…I just tried the boardroom and it doesn’t work there either…

I spoke to our Internet Security guy and he allowed it through our firewall, and not I get an additional error “Channel.security.error” when I try to load the application outside of the physical building via the Internet…

I think it has something to do with the crossdomain.xml file but I haven’t played around with that yet.

If you have any further suggestions, please let me know.

Thanks,

Paul

PaulElliott3

Hello,

Thanks for the reply to my question…yes, it only appears on some computers…for example it works in my office, but not in any of my co-workers office…I just tried the boardroom and it doesn’t work there either…

I think it has something to do with the crossdomain.xml file but I haven’t played around with that yet.

If you have any further suggestions, please let me know.

Thanks,

Paul

DanieleSeveriano

Are you sure that the error only appears in some computers? Clean the cache files in the browser and check it again. It's not a solution but it's better to eliminate any doubt about where the services are running.

VictorCoelho_esrica

Hi Paul, all the machines are on the same network ? Are you able to open the Rest Endpoint urls on the machines that are having the problems ?

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