ArcGIS Explorer 2500 uses the "geocode.arcgis.com" service.This URL is the search for "redlands"http://geocode.arcgis.com/arcgis/rest/services/World/GeocodeServer/findAddressCandidates?Address=redlands&SingleLine=&outFields=xmin,xmax,ymin,ymax&outSR=&searchExtent=&f=jsonDoes it return the JSON when you click the link?[ATTACH=CONFIG]31741[/ATTACH]Could there be something on your network that is blocking access to this service?Mark
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