Mijn Esri-licenties - knop Licentie annuleren ontbreekt

Question

<\/HEAD>Als beheerder in ons My Esri-systeem moet ik verschillende oude ArcGIS Desktop-licentiebestanden in My Esri annuleren, maar er zijn geen knoppen "Licentiebestand annuleren" om dit te doen wanneer ik deze licentiebestanden opzoek. Heeft iemand suggesties? <\/P><\/BODY><\/HTML>

TomLutz · Answer

Hi Jan, yes, you can send that to me via email. tlutz@esri.com

JanSlaats · Answer

Tom, thanks for your offer to investigate. Can I email you our customer number and the File IDs of the licenses in question directly, rather than in this public forum?

Thanks! jslaats-at-tnc-dot-org

TomLutz · Answer

You should be able to cancel that file. Do you have the customer number and file numbers that aren't working properly here? I'll investigate what is happening with these.