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Failed to parse an arcsoc service name due to unexpected structure - cannot assign metric to service component

tomshewring

We are seeing this warning message in the monitor/admin/logs

"Failed to parse an arcsoc service name due to unexpected structure - cannot assign metric to service component"

This is after upgrading Monitor Agent to 2026.1

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Accepted answers

MichaelOlkin1

I logged a support case and the support team was able to reproduce the issue. This issue has now been logged as a bug. https://my.esri.com/#/support/bugs/bugs?bugNumber=BUG-000186448

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DavidColey

Yes I am seeing the same log entry for Monitor Server 2026.0 and Monitor Agent 2026.0.1

I'm not sure what it means yet.

MichaelOlkin1

I am seeing the same log entry as well for Monitor Server 2026.0

DerekLaw

Hi @TomShewring, @DavidColey, and @MichaelOlkin1:

Can you please contact Esri Tech Support and open a ticket?

MichaelOlkin1

Thanks, @DerekLaw - I'll open a support case.

MichaelOlkin1

I logged a support case and the support team was able to reproduce the issue. This issue has now been logged as a bug. https://my.esri.com/#/support/bugs/bugs?bugNumber=BUG-000186448

tomshewring

@DerekLaw Hi, do you know when this bug will be fixed? Thanks

NG_COL

I am getting the same errors. @tomshewring did you find anything out?

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