'Resolved' Alerts not clearing

Question

Hi all 🙂

Since upgrading to 2026, I have a bunch of alerts that are resolved but just won't clear from Open Alerts!!

The stayed open once the component had returned to normal, so I updated their status to resolved but they just will not clear!!

Any ideas?

Thanks

Chris_Schofield · Answer

HI @DerekLaw

I have been on leave, and the alerts have cleared (could be the patch applied while I was away).

Thanks for the assist 🙂

Derek Law · Answer

Hi @Chris_Schofield,

I'm unsure. Please contact Esri Tech Support so they can help you investigate further.

Chris_Schofield · Answer

Hi Derek

All our VM's have had full reboots since the upgrade and its made no difference.

I am wondering if these alerts may have been present at the time of the upgrade and subsequently just stuck ?!