Map lockup on CoreMapView.ViewInsets.set call

Question

Hi,

Have been having an issue where customers report the map locking up occasionally, sometimes for several minutes or until they force quit the application. Recently had the map lockup for me during development, so when I paused the debugger I found that it was stuck in a call to CoreMapView.ViewInsets.set

It was stuck in this call for several minutes before I terminated the application. Was curious if there is a known issue around this or if there is any reason it should lock up in this method? There was no callstack available, it was just App.Run > <External Code> > CoreMapView.ViewInsets.set

Thanks

ThomasMcMahon · Answer

it occurs fairly rarely for me during development, will see if it happens again and then provide that info. The platform is .NET Framework 4.7.2, WPF, Windows 11, using the 200.6 Esri.ArcGISRuntime.WPF currently

SomeGISGuy · Answer

When you pause the debugger, any chance you could go to "Debug -> Save Dump As..." and share the generated dump with us? Feel free to DM it to me (or link to a zipped version of it)

Also share which platform you're targeting (.NET version, WPF/WinUI/MAUI, OS etc) and build number you're using.

That should help us investigate if there's a deadlock here and what might cause it so we can fix it and/or give you a workaround to unblock you.