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Trial CityEngine - Authorizing failed OSX 10.8.2

RomanSeiler1

Hi.
I tried to install the trial of CityEngine several times on mac osx 10.8.2.
Every time it failed, after entering the authorization number the authorization wizard gives no response. Is this a known issue?
Roman

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CarlBjörndal

hi,

support should know this type of licensing issue by now.

please you send a mail to support@esri.com.

cheers !

Thank you. I have sent them a mail, but I guess that they will respond on Monday...

MatthiasBuehler1

hi,

support should know this type of licensing issue by now.

please you send a mail to support@esri.com.

cheers !

CarlBjörndal

I am also having problem with freeze while trying to authorize.

OSX 10.8.5

I should clarify that this is the 30-days demo.

MatthiasBuehler1

Hi !

Send me a PM with your mail address and MAC Address of the machine you want to install CE on.

( ethernet MAC address )

I'll then get back to you ..

Matt

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LeandroFreitas1

Hi Mattias, that would be awesome! I'll wait for your instructions.

Thanks

Leandro

MatthiasBuehler1

Hi,

We're still tracking this issue down. This seems to be a specific bug.

I guess currently, until this is resolved, I can only issue you a time limited CityEngine 2011.2 license to test.

Let me know if you're interested ..

Matt

LeandroFreitas1

Hi, I have the same problem! After I enter the evaluation number the process crashes.

Can you help me? My email is leandro@frontplan.com.br

Thanks!

MatthiasBuehler1

Hi !

Ok, can you PM me your mail address ?

m.

RomanSeiler1

Hi Matt.
I'm located in Switzerland.
R.

MatthiasBuehler1

Hi Roman !

I've not heard from this before.

Where are you located (country) ?

Let me know, then I can organize someone to help you.

Matt

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