nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Authorization process failed

PatriceFillon

Hi everyone,

I was using ArcMap 10.7 until yesterday and I receive a license ArcGIS Pro Advanced single user key from my organization. I am facing this issue just after the authorization step: "the authorization process failed to complete successfully core licenses from a prior version exist on this machine"

https://drive.google.com/file/d/1wkfSzDjU3yvGDPHDmJhknBEOT_YZBF3t/view?usp=sharing is the authorization screenshot

https://drive.google.com/file/d/1wRemUyBQe7YgFzirN6BNlsNnUplxdsJ0/view?usp=sharing is the failed process.

Any clue, advice? Thanks a lot in advance and best.

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Accepted answers

PatriceFillon

I finally managed to debug the problem using regedit, thanks a lot @Laura

All comments

ShaneONeill_144

Glad to hear you were able to get this resolved!

PatriceFillon

I finally managed to debug the problem using regedit, thanks a lot @Laura

PatriceFillon

Thanks a lot for the tip, already done before posting, without success. Thanks again.

lmott

Was your old license deauthorized?

You can try going into windows registry editor - Esri- AGOL for Pro - Sign in - change value from 1 to 0

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