Strange PopUp and Mouse clicking point

Question

Hi everybody,
  I'm getting the following issue: when I click on a feature to show the related popUp I get the popUp in the image, with the "arrow" offset than the balloon (like in the attached image [ATTACH=CONFIG]15124[/ATTACH]). 
Furthermore, sometimes happen that when I click on the map the recognized click is in a different position than the actual one, showing the popUp of another feature.

Can Someone help me?

Thank you very much.

sample.png

giphy

demdeberanz · Answer

I hope you have included ., The offset is generally encountered when the browser doesn't resizes. you can include this to resize the browser., dojo.connect(map, 'onLoad', function (theMap) { //resize the map when the browser resizes dojo.connect(dijit.byId('map'), 'resize', map, map.resize); }); Hi pramodharithsa, For sure I included it 😄 The offset is generally encountered when the browser doesn't resizes. you can include this to resize the browser., dojo.connect(map, 'onLoad', function (theMap) { //resize the map when the browser resizes dojo.connect(dijit.byId('map'), 'resize', map, map.resize); }); I tried also with the latter solution, but nothing happend. I debugged the JS and the event is fired and also the method is executed without any error, but nothing. But I think you pointed out the problem, because I get it when, for instance, I resize the browser window. An important detail is that I get this issue only on IE8 and IE9 but not in Firefox neither in Chrome. I'm still trying to figure out how to fix this problem...

PramodHarithsa1 · Answer

I hope you have included .,<link rel="stylesheet" type="text/css" href="http://serverapi.arcgisonline.com/jsapi/arcgis/2.8/js/esri/dijit/css/Popup.css"/>

The offset is generally encountered when the browser doesn't resizes.
you can include this to resize the browser.,    dojo.connect(map, 'onLoad', function (theMap) {
                //resize the map when the browser resizes 
                dojo.connect(dijit.byId('map'), 'resize', map, map.resize);
            });

PramodHarithsa1 · Answer

what is ,exactly, the css file i should check?

I hope you have included this.,<link rel="stylesheet" type="text/css" href="http://serverapi.arcgisonline.com/jsapi/arcgis/2.8/js/esri/dijit/css/Popup.css"/>

The offset is generally encountered when the browser doesn't resizes.
you can include this to resize the browser.,    dojo.connect(map, 'onLoad', function (theMap) {
                //resize the map when the browser resizes 
                dojo.connect(dijit.byId('map'), 'resize', map, map.resize);
            });