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Is there a way to send emails or text messages to notify users from EB?

JoseSanchez

Good morning,

After I select one or several points in EB is there a way to send a mail, email, text message other type of notification to the selected points. Each point represents a customer and has information related to the customer such as: mailing address, email, phone number.

Thanks

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abdhassa

Hello Jose, are you editing the points or just selecting the point?

MeganEngel

@JoseSanchez, are features being updated/added? Could explain your workflow a bit more?

One of the options that comes to mind immediately is exploring connectors with either Microsoft Power Automate (PA) or Integromat. What you will need to do is have an app like PA "sniff" for changes/additions to the particular feature layer. From here you would need to also connect to an email account that would generate the email and send it based on those names/addresses etc.

https://learn.microsoft.com/en-us/connectors/arcgis/?rsource=https%3A%2F%2Flinks.esri.com%2Fa4ms365%2Fms365-connectors-arcgis

https://doc.arcgis.com/en/microsoft-365/latest/power-automate/get-started-with-arcgis-connectors-for-power-automate.htm

Sending emails with PA: https://mediaspace.esri.com/media/t/1_2e0pt0wl

JeffreyThompson2

You could use the Map Viewer to create a custom popup template with a mailto link. Your end user could click a point on the map, click a link in the popup and then hit send on a pre-written email. See more about how to make a mailto link below.

https://www.rapidtables.com/web/html/mailto.html

JoseSanchez

Hello @abdhassa ,

The use can do both, and the ones who are sending these notifications will be also editors of the layer.

Thanks

JoseSanchez

@MeganEngel feature will be updated, not added. Let's say that there is a pipe break and you want to notify all the customers in a radius of 1 mile around the incident.

1st scenario: get a selection of points and send a notification?

2nd scenario: select points and modify one of the attributes (edit) , and send a notification.

How do I transfer a selection of point to Power Automate? Export selection to csv?

Thanks

JoseSanchez

Thank you @JeffreyThompson2 , this is more a solution for managers who want to notify a group of customers, or a group of employees of some incident.

Regards

JeffreyThompson2

Both the Near Me and Query Widgets have options to search by location and the results can be downloaded to a csv. From there, the csv could be imported into a program that creates some sort of contact list from a csv.

firstNameBigganahalliPuttaswam

Hello,

I have a similar question. I would like to create an Experience builder application with indicators, charts and threshold values. Based on the threshold value, Experience builder application needs to send notification via email or text message. Please let me know the options available in this regard.

Thanks!

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