Excel Report failure because of Process Counter

agailing

hi 

The excel report generation fails on my Monitor 10.7.1 with the following message:

{"error":true,"message":"Traceback (most recent call last):  File \"ExcelReport.py\", line 12, in main  File \"Outputs\\OutputBuilder.py\", line 28, in __init__  File \"Outputs\\RunMethods.py\", line 60, in RunMain  File \"Outputs\\RunMethods.py\", line 292, in _RunProcess  File \"Modules\\Process\\ProcessMemVirtual.py\", line 11, in __init__  File \"Modules\\Process\\ProcessMemVirtual.py\", line 25, in BuildModule  File \"Modules\\Process\\ProcessMemVirtual.py\", line 36, in SetModuleDataTypeError: unorderable types: NoneType() >= int()ERROR:root:NoneTraceback (most recent call last):  File \"ExcelReport.py\", line 12, in main  File \"Outputs\\OutputBuilder.py\", line 28, in __init__  File \"Outputs\\RunMethods.py\", line 60, in RunMain  File \"Outputs\\RunMethods.py\", line 292, in _RunProcess  File \"Modules\\Process\\ProcessMemVirtual.py\", line 11, in __init__  File \"Modules\\Process\\ProcessMemVirtual.py\", line 25, in BuildModule  File \"Modules\\Process\\ProcessMemVirtual.py\", line 36, in SetModuleDataTypeError: unorderable types: NoneType() >= int()"}

on windows 2012, monitor 10.7.1, chrome 76

from my tests, this is due to the "process" counter : the VirtualGB value is allways empty. 

how can i troubleshoot this?

pb monitor.png

JasonBOCQUET_7-1725523905013.png

agailing

i found my issue was related to the fact that i didn't have enough OS access to see Memory in the process counter ... fixing this this solved my problem. That said, i did not expect that a simple 'blank' value on a counter was able to cause such a behavior.