Publishing large scene layers from S3 failed

Question

Hello, we have upload the slpk to S3 i3srest format.

After publish, the server log show below:

Please help.

Thank you.

Andrew Johnson · Answer

Hi,

We were not able to reproduce this in-house. I'd recommend creating a technical support case so an analyst can do a deeper investigation to determine the cause of the failure.

https://support.esri.com/en/contact-tech-support

thanks,

Andrew

TomYeung4 · Answer

We further do some testing and found that if the bucket is in ap-east-1, the publish process will fail.

Please help.