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Export 3D Animation option is greyed out

NicoleAClothier

I am following along with Esri's tutorial on 3D animated symbols add-in (Animated Symbols Add-In - Overview (arcgis.com) )

It all went fine until it came to exporting the animation as a movie. The export tab is greyed out (Animation > Export).

What can I do to make this option available to export as a mp4 movie?

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