nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Kan niet inloggen op ArcGIS voor Teams

Teresa_Blader

Hallo! Zaaknummer: 03097333

Esri Support heeft me hierheen verwezen. Ik zoek hulp bij het instellen van ArcGIS voor Teams. IT test deze functionaliteit voordat het wordt vrijgegeven aan de rest van onze organisatie, de niet-ingelogde versie werkt prima. Echter, IT kan niet inloggen met de optie "ArcGIS Online" of "ArcGIS Enterprise". Normaal gesproken loggen we voor AGOL in via SAML/SSO in de browser Olmsted County Geographic Information Systems (GIS) (arcgis.com) wat daarvoor werkt.

Wat er in Teams gebeurt, is dat er een leeg venster opent en er verder niets gebeurt.

We zijn een overheidsorganisatie en er lijkt geen informatie beschikbaar te zijn over extra configuratiestappen die we moeten nemen om Teams/Microsoft 365 toe te staan in te loggen op AGOL.

Vind meer berichten getagd met

Accepted answers

SebastianSaballett

Hello Teresa,

I am looking into your issue with your sign in domain in Teams, and based on our initial access with the valid link provided we are able to see the access. Though without a proper login we are unable to exactly recreate your issue. Attached below is the furthest we can access with your provided organizational link. Please feel free to email me at ssaballett@esri.com and we can discuss further details into your organizational login.

Thank you,

Sebastian

All comments

Teresa_Blader

Screenshot 2022-09-30 160327.png

ChristopherCounsell

https://www.gis-olmsted.maps.arcgis.com/ isn't valid. I'm assuming you've configured https://gis-olmsted.maps.arcgis.com/ instead

Ask your IT to ensure that ALL these domains are whitelisted for your firewalls and the MS Teams application:

https://downloads.esri.com/resources/enterprisegis/AGOL_Domain_Requirements.pdf

You can also try the troubleshooting methods for other ArcGIS desktop applications like Pro, Survey123. e.g.

https://support.esri.com/en/technical-article/000025347

https://community.esri.com/t5/arcgis-pro-questions/can-t-login-to-arcgis-pro-login-screen-stays-empty/m-p/54944

Try disabling hardware accelleration. Adding ArcGIS Online to trusted sites for Internet Explorer (IT can help here)

Please don't forget the kudos 🙂

Teresa_Blader

Thank you for the response. Yes, the second link is correct. Not sure what happened with the links there. Edited the original post.

I will pass on the domain list to make sure those are allowed and report back. We don't have any issues like this with signing into Pro, ArcMap, or AGOL browser, just in Teams. In the Teams AGOL sign on we are able to see and enter in the org url, and click the org url button; just goes blank after that point and doesn't proceed. Hardware Acceleration doesn't appear to be the issue, and we don't use internet explorer at our org any more, just Edge, Chrome, and Firefox.

Teresa_Blader

Update: without adjusting the domain list, we are able to sign onto ArcGIS for Teams in the Teams via Browser using ArcGIS Online or ArcGIS Enterprise Sign On Option. However this does not work for ArcGIS for Teams Desktop App. @ChristopherCounsell are you familiar with enabling ArcGIS for Teams desktop to sign on? Looking for some help from a ArcGIS for Teams/Microsoft 365 Integration Esri staff. IT is wondering if there is a Active Direction Federation Services (AD FS) config file that needs to be added. Our ArcGIS Online org GIS-Olmsted is not federated.

SebastianSaballett

Hello Teresa,

Thank you,

Sebastian

Doe mee aan het gesprek

Aangemelde leden kunnen berichten plaatsen, updates volgen en meer. Nieuw hier? Registreer een gratis account.

Snelle Links

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.