Hello
I have successfully installed "ArcGIS maps for Adobe creative cloud" extension I tried to login using my organization's portal enterprise account through Adobe Illustrator. After entering username and password I got the the error in the attached image
Is is a portal configuration issue?
Hello @masounshahbandar
Sorry for the inconvenience. Could you please check the version of your ArcGIS Enterprise. If you are on ArcGIS Enterprise 10.9, a patch is required to support Maps for Adobe on that environment. Please follow the Knowledge base article https://support.esri.com/en/Technical-Article/000026405 for more info.
Thanks,
Maps for Adobe Team
Thanks for your reply. Yes, we are on ArcGIS Enterprise 10.9. I shall work on having the patch installed
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