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Problemen met Map Tour-sjabloon

ScottAulen2

<\/HEAD>We proberen de gehoste Map Tour-sjabloon te gebruiken, maar ondervinden steeds een aantal fouten. De applicatie is voor 90% voltooid, maar het bewerken en uploaden van de laatste foto's werkt slechts soms. Meestal wordt de foto vanuit de builder-modus geüpload, maar wanneer we overschakelen naar bekijken, is deze niet meer zichtbaar. Soms verschijnt alleen de miniatuur en is er zelfs een totaal andere foto geplaatst. <\/SPAN>

Het lijkt mogelijk gerelateerd aan de browsercache, want wanneer de cache wordt verwijderd, worden de wijzigingen weergegeven... meestal. Ik heb geprobeerd te bewerken in IE9, Chrome en Firefox. Het legen van de cache na elke upload is vervelend en werkt niet 100% van de tijd. ESRI-ondersteuning kon het probleem niet reproduceren, dus misschien ligt het aan onze kant, maar ik weet niet wat dat zou kunnen zijn. Iemand ideeën? <\/SPAN>

http:\/\/grvlsc.maps.arcgis.com\/apps\/MapTour\/index.html?appid=e2785427a71e40618327ee83aee36225&webmap=5147036953a843f0aff357ec131ac390<\/A>

Scott<\/SPAN><\/BODY><\/HTML>

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KatherineOConnor

HELP!

I'm having different issues with the Tour Map Template -- the numbering on the map icons is crazy!

There are duplicates, they don't match up with the thumbnail numbers, and they change every time I open the app.

I used the suggested schema for the point file, including the number field.

I checked the app in Chrome, IE and FF - same issue everywhere.

Link to app: http://bit.ly/1bqoHP7

SteveGoates1

This map tour template is not ready for production. User beware.

Agree fully!

GregoryL_Azou

Sorry for the inconvenience Daniel.
The issue is related to the usage of the tag in your description.
I also noticed that <div> tag have the same issue. looks the only solution right now to break line.
Thanks for your patience

DanielDesai

I've started a Map Tour app. It's at

http://www.arcgis.com/apps/MapTour/index.html?appid=5966704170ee46bd86d0bec4bf0908a8&webmap=447496027ea14bf4a32af7a377b1b54a

This time, it seemed to work better at first. I was able to successfully upload the captions, with HTML formatting, and they saved in the app. However when I tried to move the location markers around in the interactive builder, saving the location changes caused a loss of all the HTML-formatted captions (not just the formatting, the entire content).

As for the HTML tags themselves, they are nothing complicated. Here is one example:


A true Mobility-On-Demand, zero-emission automotive solution specifically designed for city travel, the MIT City Car concept is currently in production by Basque firm Hiriko. Initially to be launched in Vitoria-Gasteiz, Spain, Boston is being considered as a future launch city.
 Photo: Hiriko

Speed: 30 km/h CO2: NONE
 
<a href="http://cp.media.mit.edu/research/54-citycar" target="_blank">cp.media.mit.edu/research/54-citycar</a>

All of the HTML has been proofed in Dreamweaver and looks right there. It actually looks right in the Map Tour as well, it just tends to disappear inexplicably.

Thanks very much for your assistance!

RupertEssinger

Hi Mike,

One additional tip is that if you want to do more customization, you can download the template and put it onto your own website or webserver. By hosting the template yourself you can do unlimited customization of the app. There are some examples of story map customization tweeted on @EsriStoryMaps. To download the map tour template, go here.

MikeOntrails

Thanks for the response and tips. Hope to see the app get polished up. Would like to see these significant bugs :mad: fixed and then add a little more ability to customize the appearance. All of that aside, I'm finding the app to be very useful.:o

GregoryL_Azou

We are very sorry about the issues you've experienced. We have seen most of them and we are working on fixing them for an upcoming release in September. The application is still young and evolving rapidly, we appreciate your feedback.

Although the builder designed to work in all browsers, we recommend Chrome if you are experiencing problems.

The following three things may sound lame but we want to make sure you don't give up making your map tours.

The first is that if you are experiencing multiple problems with pictures disappearing, something may have gone wrong and it may be more simple to start a new app and make a new web map.

Second, saving/reloading the application frequently will prevent you from frustrating data loss.

Lastly, the original way of making a Map Tour by using CSV is still available. From the import screen you are able to download an example CSV, edit it and come back to the import screen to import it. That way you will just have to use the builder for the import and general settings and you should not experience any issues.

About the issue with html tag not saved in captions please gave me one example that is not working and I will look. Have you tried to use that same markup in a fresh Map Tour? It may be related to general instability of the save than to the html tags.

MikeOntrails

I've seen the images grayed out too. The first couple times I didn't notice the "show" button and left scratching my head as to why they were gray. Wrong move! Images and text lost forever. You want to click the "show" button to restore. It's not clear to me as to why they disappear and turn up gray in the "organize window".

CraigMcDade

I've also noticed similar errors. For those whose pictures are "disappearing" between builder and view mode, if you go back into builder mode and reorganize the pictures you may notice, as I did, that some of the most recent additions are grayed out and if you click on them and hit "show" they will then show up in view mode.

DanielDesai

I am having a similar problem. I've created a Story Map using the Map Tour template in the Hosted environment. I've been trying to add HTML tags to the captions (for hyperlinks, etc.). The HTML takes effect, but when I save changes either the text enclosed by HTML tags disappears, or sometimes the entire caption text disappears. This happens both when loading captions from a .csv file as well as typing directly in the interactive Builder window.

Previously I had a similar issue with linking to photos, however this now seems to work.

The link for the Map Tour I'm working on is http://www.arcgis.com/apps/MapTour/index.html?appid=426fb2b79e114cbd969b468d576ad46b&webmap=b964ba95b01a4a1bb43d64e95b1395f2

Thank you very much for your assistance.

MikeOntrails

Seeing same or similar issue here. The builder saves things some of the time. This morning its particularly nasty. I've lost hours time from entering and re-entering information. I'm clicking save regularly. Seems hit-or-miss as to when it'll actually save content or just pretend.

This map tour template is not ready for production. User beware.

GregoryL_Azou

Hi Scott,

Sorry for the inconvenience, there must be a common root issue specific to your environment. I see that the application was created before last ArcGIS Online release, please try to make a new Map Tour from scratch and let me know if it's better (creating a new webmap, creating a Map Tour web app and creating a new Feature Service).

Greg

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