Unknown Database Error

Question

Hello all,

Our organization is seeing an error for some not all users working with feature services/branch versions. When an affected user tries to switch to a branch version, they get an error occur saying "Unknown Database Error has Occurred." This results in the version not switching to the desired branch versions. The workaround currently is to close and reopen ArcGIS Pro after the error occurs. When they reopen their Pro project it does open to the desired branch version with having to switch from DEFAULT.

Has anyone seen this before and have a solution?

Thanks,

Bill

danretired · Answer

well it also says "not in current production plan" and your versions suggest it shouldn't be an issue.  I would contact Tech Support in case your situation is different

WilliamShoop · Answer

Interesting. Thanks for the letting me know! We are at Pro 2.6.7 and Enterprise 10.8.1 so the bug "should" be resolved.

WilliamShoop · Answer

We are at Pro 2.6.7 and Enterprise 10.8.1. We also have workflow manager, but don't really use it.