Offline Map Area Fail

elpinguino

Hoping this is an easy win for someone. Possibly I'm getting tunnel vision trying to troubleshoot this myself?

Issue: Can’t add offline basemap.

• Currently works on tablet while connected to wifi (w/ no offline area)
• Field Maps web version shows green tick marks everywhere. Content good to go offline.
• Doesn’t work adding an offline area via tablet
• No, there aren’t any current offline areas that I need to delete
• Also tried on different device, an Android mobile. Still doesn't work.
• Also tried creating the offline map area on Field Maps web version. Doesn’t work.
• Followed this article- https://community.esri.com/t5/arcgis-field-maps-blog/offline-packaging-quot-failed-quot-how-to-attain/ba-p/1103312
• Deduced the problem is Layer 7 (Parcels)
• Exported this layer from the feature hosted layer group and added into a map by itself. Reran the steps in the above article. Same warning message as below. Know it is Layer 7, but don’t know what about Layer 7 is wrong.
• What have I done to make the offline areas not work anymore? It used to be able to download them.
• Added 15-20 new fields to the hosted feature layer. Did not add through Arcpro GDB and overwrite web layer like I usually do.
• Changed some display names
• Deleted a field or two
• Result Parameter: packages (SetupMapArea) Error: "error": "{\"code\": 32, \"messageCode\": \"OffPkg_ 32\", \"message\": \"Replica job https://services3.arcgis.com/u7xIBRwtQLgXMeyt/arcgis/rest/services/Landowner_database/FeatureServer/jobs/b65a6215-ec42-4ff1-a035-d1dd70532ba3 encountered error {\\\"code\\\": 500, \\\"message\\\": \\\"Unable to create replica. Please check your parameters.\\\", \\\"details\\\": [\\\"Exporting data for layer 7 failed.\\\"]}\", \"params\": {\"url\": \"https://services3.arcgis.com/u7xIBRwtQLgXMeyt/arcgis/rest/services/Landowner_database/FeatureServer/jobs/b65a6215-ec42-4ff1-a035-d1dd70532ba3\", \"error\": \"{\\\"code\\\": 500, \\\"message\\\": \\\"Unable to create replica. Please check your parameters.\\\", \\\"details\\\": [\\\"Exporting data for layer 7 failed.\\\"]}\"}}"

Any recommendations/suggestions for how to deduce what’s wrong with the specific layer/ keeping the offline area from being created?

Katelyn1

Did you find a solution? Also having this issue