GPS position delay; Freezing of QC when editing

PetrSTASTNY

Question 1: We experience GPS position delay in Quick Capture versus position in reality on all our projects and hardware (Dell computers (external GNSS and Android phones Integrated antenna). I try to demonstrate it with this attached picture where on google navigation I am already entering the roundabout and on Quick Capture map I am still behind my real position. With the same external GNSS receiver, we never had such problems when using GPS toolbox in ESRI ArcMap.

 

Our base map is generated as MMPK in Web Mercator. General settings of all projects are set on default values.

 

Question 2:

Another problem we have is when editing the position of the capture record. It works well for the first records we capture, but after a while when editing QC freezes once we click on pencil icon. The clock symbol appears and application is not responding at all and need to be restarted. We use Dell computers with WIN10 and QC 1.9.127. Do you have any solution to this problem?

JohnHasthorpe

Hi Peter,

For Question 1 - This is a known issue with ArcGIS Runtime. Essentially the app is smoothing the update of the map marker, but as a result it lags behind the actual location of the device. This is a display issue only, it has no impact on the captured data.

Could you please raise this as a bug through support? That way we can help prioritise it.

For Question 2 - Could you try the alpha version of the Windows build. On some Windows devices we have been seeing freezing, this build contains a fix. 

Thanks

John