Hello,
The ArcGIS Tracker application has been causing problems for several weeks.
Suddenly it stops working for no apparent reason, the app crashes, does not respond and does not register positions.
The tracks are not even uploaded manually.
The version of ArcGIS Tracker that we use is 20.2.0.
The type of device they have is a Galaxy S20+, Android V11.
The type of user and role that the members have is "Viewer".
All users have tracking successfully enabled on the device.
We have cleared the cache and data of the application from the Android settings, but the problem persists.
Do you have evidence of any error of this type in the app?
If so, how did they solve it?
Thank you!
