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How to Ask a Question and Mark an Accepted Answer
Why It Matters: The Q&A format does double duty - it gets you the answer you need and creates a searchable, resolved resource that helps the next Community member with the same question find the solution instantly. Quick Tip: Any Community member can mark an Accepted Solution on your behalf if you haven't done so within a…
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How to Bookmark a Post
Quick Tip: Bookmarked posts are saved to your profile so you can find them anytime — great for threads you want to revisit but don't need to follow for notifications. Steps Navigate to the post you want to bookmark. Click the ribbon icon on the top right corner post. Access your saved bookmarks anytime by clicking your…
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How to Change Your Language Preference & Use Translation
Why It Matters: By Changing your language you can automatically translate supported content and key interface elements into your preferred language, so you can read discussions, replies, and other key content in the language that’s most comfortable, while still being able to switch back to the original authored text when…
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How to Comment on a Post
Quick tip: Comments keep the conversation going and anyone can respond to any Category. You can reply to the whole thread or, in some Categories, respond directly to a specific comment in a nested thread. Steps Open the post you want to comment on. Scroll to the bottom of the post (or below the existing comments). Click…
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How to Create a Blog Post
Why it matters: Blog posts allow Esri staff and permissioned members to publish information in the form of an article or story. Some good examples of blog posts include announcing new features in a product release, thought leadership, project spotlights, and customer success stories. Quick tip: Esri staff and Esri…
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How to Create a Document Post
Why it matters: Document posts allow permissioned members to publish information in the form of how-to guides, policy outlines, workflows, and training materials. Quick Tip: Documents are a post-type found in Places can be authored by Esri staff and Esri Community MVPs. Steps Sign in and navigate to the Place where you…
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How to Create a Poll
Why It Matters: Polls give you a fast, structured way to hear from the community whether you're gauging dates for an event, prioritizing feedback, or sparking discussion. A well-timed poll can surface insights that might never come up in a comment thread. Quick tip: You can make polls anonymous if you want honest responses…
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How to Create a Post
Why It Matters: Posting is how you start conversations, ask questions, and share knowledge with the Esri Community. The Rich Text Editor (RTE) helps you format your post so it's easy to read and more likely to get engagement. Quick Tip: Use the New Post button from any category or User Group page. When you're composing,…
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How to Create an Event
Why it matters: Events let you share upcoming meetups, webinars or training sessions directly within Esri Community, so members can discover, RSVP, and engage all in one place. Quick Tip: The event page automatically shows event times in each member's local time zone so no need to convert this manually. Note: Events can…
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How to Export Your Personal Data
Why It Matters: Esri Community gives you full control over your data. You can export a copy of your personal information at any time directly from your account settings. Quick Tip: You can choose which data types to include so there's no need to export everything if you only need your posts or profile info. Steps Click…
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How to Filter Recent Posts
Why It Matters: The Recent Posts feed shows everything happening across Esri Community but when you're looking for something specific, scrolling through hundreds of posts isn't efficient. Filters let you narrow the feed to exactly the content types and topics you care about. Quick Tip: If you frequently use the same…
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How to Find Your Posts
Why It Matters: With activity happening across Categories and User Groups, finding your own contributions can feel like searching for a needle in a haystack. The Recent Posts filter lets you quickly pull up everything you've authored in one view. Quick Tip: Use the content type filter to narrow down your search and switch…
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How to Follow a Category
Why it matters: Following a Category lets Esri Community alert you to new activity on the topics and products you care about most so you don't have to check back manually. Quick Tip: Get started by following popular categories like Community Blogs and GIS Life. Steps Navigate to the Categories page you'd like to follow.…
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How to Follow a Member
Why It Matters: Following a member lets you stay up to date with their latest posts without having to search for them. It's a great way to keep up with trusted experts, active peers, or Esri staff whose contributions matter most to you. Quick Tip: You can filter the Recent Posts feed from Quick Links to show only content…
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How to Introduce Yourself to the Community
Why it matters: Introducing yourself helps you make meaningful connections with other GIS professionals, lets others know your background and interests, and shows the community that you're ready to engage. Quick Tip: Keep your intro brief and friendly - mention your role, location, and what you're hoping to learn or share.…
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How to Join a User Group
Quick tip: User Groups are focused spaces for specific topics, products, or projects. Some are open to anyone; others require a request or invitation from a Group Owner or Leader. Steps Click User Groups in the Community navigation (or search for a User Group by name using the search bar). Browse the list and click the…
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How to Like a Post
Why It Matters: Likes replace Kudos as Esri Community's primary way of showing appreciation. A single like tells the author their contribution was valuable and helps surface the most helpful content for every member who comes after you. Quick Tip: Likes you receive count toward your badge progress and the more helpful your…
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How to Manage Your Profile
Quick tip: Your profile is an important part of your community identity. Through it, you can update your avatar image, Account & Privacy Settings, and Activity Wall, as well as review personal engagement analytics, badges, and more. Steps Click on your Account Avatar to reveal a dropdown menu. Click your Username to access…
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How to Move a Post
This feature is available to Esri staff and Esri Community MVPs only. Why It Matters: Moving a post ensures content is in the right Category so it reaches the correct audience. A post in the wrong space may go unnoticed by the members who can best respond or benefit from it. Quick Tip: When you move a post, you can include…
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How To Mute a Post
Quick tip: As you engage with posts in the community, some threads may generate more notifications than you want. To help reduce inbox clutter, the Mute Posts feature lets you stop receiving notifications for specific posts without unfollowing categories, removing bookmarks, or disabling notifications entirely. It's…
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How to Remove Your Own Post
Quick Tip: To prevent the permanent loss of records, members may not delete their own posts. Instead, Esri Community Administrators can help archive a member’s posts by request. When posts are archived, they are no longer public but are not permanently lost. In special cases where security or other sensitive circumstances…
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How to Report Content
Quick Tip: Some content—like spam or other inappropriate messaging—don’t belong in Esri Community. Members can help by reporting these posts, which sends a private alert to the Esri Community team and initiates a review of the content. The post author won't be notified that a specific member reported them. GIF: Using the…
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How to Request a New Place, User Group, or Changes to an Existing One
Why It Matters: Places and User Groups in Esri Community are created by the Community team to keep the structure organized and consistent. Knowing which form to use ensures your request is well received and gets processed quickly. Quick Tip: Group Owners can make most changes to their User Group directly. You can update…
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How to RSVP to an Event
Quick tip: RSVPing automatically notifies you of any updates or comments on the event so there's no need to follow it separately. Steps Navigate to the Events page in Community, or find an event posted within a Category or User Group. Click on the event title to open the event details. Click the I'm interested button on…
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How to Save and Find Post Drafts
Why it matters: Not every post is ready to go live in one sitting. Drafts let you start a post, step away, and come back to finish it at a later time without losing your work . Quick tip: Drafts are saved automatically as you type, but you can also save them manually at any time. Your unpublished drafts are easily findable…
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How to Schedule a Post
Why it matters: Scheduling posts lets Esri staff and some permissioned members prepare content when it is most convenient and then set it to publish automatically at a date and time of their choice. Quick tip: Scheduling works for any post type: Blogs, Documents, Discussions, Questions, Blogs, Polls, Ideas, and Events.…
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How to Search in Community
Why It Matters: With thousands of discussions, documents, blogs, Ideas, and product updates across Esri Community, search is the fastest way to find what you need whether that's an accepted solution to a problem or the latest release announcement. Quick Tip: Use quotes around a phrase to search for an exact match. For…
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How to Send a Private Message
Quick tip: Private messages are called Messages in the new Esri Community platform. They work like a direct message and are only visible to the people included in the conversation. Steps Begin by clicking the Messages icon (envelope) in the upper right-hand corner of all pages. Image: Screenshot of top portion of Esri…
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How to Set Your Notification Preferences
Why It Matters: As Esri Community grows, so does the volume of activity across Categories and User Groups. Setting your notification preferences means you stay informed on the conversations that matter to your work, without getting buried in alerts for everything else. Quick Tip: You can control notifications globally in…
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How to Sign In and Create An Account
Why It Matters: Your sign-in method determines your account type, which affects your permissions. Choosing the right path from the start ensures you have access to everything you need so you can engage with other members in Esri Community. Quick Tip: Not sure which sign-in method to use? If you work for an organization…
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How to Use @Mentions
Why it matters: @Mentions are how you bring the right person into a conversation whether that ’s a colleague who has the answer, an Esri expert, or a teammate you want to loop in on a discussion. Quick tip: If a member's notifications are set up accordingly, @mentioning them triggers both an email and an in-platform…
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How to Use Post Promotion Features
Quick tip: There are several ways to raise visibility of key posts in Esri Community. Some features and methods are limited to certain member roles based on their permissions. Like Liking a post or comment (known as giving a Kudos on the former platform) indicates appreciation, support, or relevance of the message. Who can…
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How to Use Tags
Quick tip: Tags make your posts and questions easier to find — they connect your content to similar discussions across the community, no matter which category they're in. note: Tags replace the Labels in our previous version of Esri Community. These tags (like labels were) are pre-defined by place managers, group owners…
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How to Use the Activity Wall (in Profile)
Quick Tip: The Activity Wall is the area of your profile where you can post comments that will appear in your Activity Feed. Use it to share status updates, reveal what’s on your mind, and generally let others know what you’re up to. Don’t stop there, though: You can also leave comments for others on their Activity Walls.…