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ArcGIS Administration Problem in 10.3.1??

JamesFitzgerald3

When I open ArcGIS administration, I cannot change my concurrent or basic or standard seats. They are not available (greyed out). I cannot change my License Manager either. I am not sure if it is an administration rights problem since I contacted IT and they cannot change it either. So, I can change it on my server but not on my desktop. I need to be able to change it on my local machine if needed. Any help is appreciated?

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Accepted answers

nicogis

see http://support.esri.com/technical-article/000013228

All comments

JayantaPoddar

Make sure NO ArcGIS Desktop session is open. Also check the Task Manager if any related process is open. End Task the process if open.

Also RUN the ArcGIS Administrator as Administrator.

JamesFitzgerald3

I check all. I cannot run as administrator. I need to set my permissions to create, edit, and/or set value. Setting to full access would be ideal but IT most likely will not set to full access. I looked into the registry editor for the License. On my local machine, it has only read only. What do you think?

Thanks

JayantaPoddar

Check this out Problem: The Change button for ArcGIS Administrator is disabled

JamesFitzgerald3

Every item is set to Professional and Float. I think I need to change my permissions to more than read only to change the seats or license manager. Thanks

Registry Editor

JayantaPoddar

Yup... Read/Write access required (maybe Full Control in this case). Take Full Control for the Esri Folder in Registry.

nicogis

see http://support.esri.com/technical-article/000013228

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