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Sign out from Collector app in Android device

HaniDraidi

How can I sign out from the account that I am logged in in the collector app (on Android Device)?

Any help is appreciated

Hani,

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Accepted answers

Kylie

Some devices with a dedicated "menu" hardware button don't show the overflow menu on the screen. Use the hardware "menu" button to see that menu.

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LuciHawkins

You should be able to "Switch Account" - instructions are at the link below:

Collect data—Collector for ArcGIS | ArcGIS

"If you already installed and logged in to the app, you can access the trial functionality by clicking Switch Account in the Map Gallery Overflow menu, then canceling with the device's back button to return to the initial screen for the app."

Thanks,

Luci

HaniDraidi

Thank you very much Luci,

I couldn't find the "switch user" button; the screenshots below are taken from my Samsung Galaxy Tab 3 mini. May you please show me where I can find it with screenshots?

Thank you again and Best Regards,

Kylie

Some devices with a dedicated "menu" hardware button don't show the overflow menu on the screen. Use the hardware "menu" button to see that menu.

HaniDraidi

Thank you a lot Kylie for your valuable input,

You are right, the built-in menu button opens the options menu in which I can switch accounts!

SarahCramb

Where in the world is this "hardware button"? The log out option shows on my personal iPhone 6 App, but my work phone is a Droid and has "refresh" in the "log out" place....What shall I do? Anyone have an inkling?

Kylie

Hi Sarah -- The hardware button some Android phones have is a dedicated button that is part of the phone, not part of the app. If you are seeing "Refresh" on your Android at the top of the menu (which is where "sign out" is on iPhone) then I believe you are in the right menu. If you are logged in on the Android, you should see "Switch Account" lower in that same menu. This will get you to the steps from an earlier comment: "If you already installed and logged in to the app, you can access the trial functionality by clicking Switch Account in the Map Gallery Overflow menu, then canceling with the device's back button to return to the initial screen for the app."

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