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Eyedropper tool is MIA

cole_KTB

Hey there,

I was using Arc pro this morning for work and have been working with symbology & the eyedropper tool frequently. All of a sudden after using the eyedropper tool 5 seconds ago, the eyedropper tool has been replaced in the drop down with "color properties" with no dropper option. I restarted arc pro and it did not resolve the issue. Has anyone had issues with this before? Or is there a second location for the eyedropper in the top ribbon? I was just right clicking the layer symbol and using the eye dropper from the drop down. Thanks in advance for any help.

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Robert LeClair

BUG-000144469 is closed with the following explanation - "The Eyedropper tool will only be available for use if the map view is active. Close the attribute table, or click on the map view in order to activate the eyedropper."

DanSmith27

Just happened to me - this time it was there, but "grayed out" - closing the attribute table fixed it. I'm on 3.1.2

Robert LeClair

GREAT! I'm glad it worked! If you feel my response was the correct solution, please mark my responses as "accept as solution" to close out this thread. Thx!

cole_KTB

That worked! Thanks a lot!

cole_KTB

I will try that later tonight when I am back in the office! Thanks a lot for the help!

Robert LeClair

Aha! Found the reason why - it's BUG-000144469 - The Eyedropper tool disappears from the color palette in the Symbology pane when the attribute table is open. Close your attribute table and the functionality returns!

Robert LeClair

Yes, that little trick does reset ArcGIS Pro to "factory settings" so I wondered if that would force the return of the eyedropper tool. Question for you - when you use the workflow here - does it appear or not so much?

cole_KTB

Hi Robert, thanks for the suggestion! It did not change the missing Eyedropper unfortunately. Seems like it gave arcgis pro a reset however.

Robert LeClair

Cole - when I see strange ArcGIS Pro UI issues like this, I exit ArcGIS Pro after saving the project file, rename the Esri folder in the C:\users\<user_profile>\appdata\local and C:\users\<user_profile>\appdata\roaming to Esri_Old. Then restart ArcGIS Pro, load your project file and attempt the workflow again. What is the result?

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