Integrate workforce with Citizen Problem Reporter

Question

Is it possible / what is the best workflow to integrate workforce with citizen problem reporter?

Do you need to work with both citizen problem dashboard and with workforce dashboard to see incoming problems and then assign them to a worker?

Kara_Shindle · Answer

If this is still an issue for you, I did find this:

GitHub - Esri/crowdsource-reporter-scripts: Scripts that can be used to extend the functionality of crowdsource reporter

There is a workforce integration script that looks at a layer for updates (your citizen reporting layer) & adds them as assignments in workforce.  I just discovered, have not tested.

Kara_Shindle · Answer

Hello!

Have you had any success with this?  I'd like to integrate the public Mosquito Service Request solution so that the requests appear in workforce without having to use two different manager apps.  Any luck?

Thanks!