HTML Formatting Visible in Survey, Then Loads Correctly

Question

All,

I have a survey I've designed with Connect. I've used HTML tags to format my intro/disclaimer text. Whenever the survey loads (I've checked in IE and Chrome, and on different computers/users), the text appears with the HTML tags and un-formatted, and then blinks and the text is formatted. (See images)

It is distracting and not clean. I'd like to change this if at all possible. I've cleared my cache and this still happens. Any suggestions on fixes?

Annina

Survey link: https://survey123.arcgis.com/share/7177ae9b9d394d6f82b80cd52052d3c9

disclaimercorrect.jpg

disclaimerHTML.jpg

Clip_260.jpg

AJ_devaccount_0-1656112269818.png

KarolFallas · Answer

Hi James,

Is there anything new to improve this behavior?

JamesTedrick · Answer

Hi Annina,

This is the expected behavior for the Survey123 webform, which first must load the survey data and then parse the HTML in it.  We are exploring ways to be able to pre-render the HTML in the future.