Oops! Failed to publish the survey.

Question

I am unable to publish a survey and the error message gives absolutely no idea about why its not allowing me to publish.  I'm guessing it may be related to the fact that I saved a draft before trying to publish.  I have since deleted the copy but no luck.

I have successfully created and published a much smaller survey.

Any ideas most welcome.

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vanessagiles · Answer

Resolution: for some reason Firefox was preventing this survey from publishing (presumably related to one of the data types as I was able to publish a much simpler survey).  I successfully published the survey using Internet Explorer.

JamesTedrick · Answer

Could you try doing a 'Save As' to try creating a duplicate survey?  I'm not aware of anything that should be preventing publishing at this time.

vanessagiles · Answer

Hi James,

Still unable to publish.  I'm only using Survey123 Web not Connect.

Thanks Vanessa