Changes to look-up csv table

Question

Hi, I reduced the length of some cell entries in my look-up csv table (deleted some some of the text) and republished in connect. However, after downloading the updated survey again in the survey123 app, the desired look-up changes are not showing in the survey. How can I refresh in the survey123 app to show the changes in my csv look-up table? Thanks Tom.

Anonymous User · Answer

Hi Tom,

Unfortunately we do not have a solution for this at present, but we do have an open enhancement to enable custom install directories. I have added your comments to the issue.

Phil.

tomhughson · Answer

OK thanks Phil. My organisation is using App Locker for Windows 10 which restricts me from launching from the default location (my user profile on the c:drive). Have you encountered this issue elsewhere? Trying to find a workaround with my IT section but they are not moving much. Thanks Tom.

Anonymous User · Answer

Hi Tom,

I believe the the problem could be caused by you trying to install Survey123 to the C:\Program Files\ folder. This is not supported by Survey123 and the default path should be used. The reason being is the other folders required by the app, such as My Survey Attachments, My Survey Designs, My Surveys, are all in this same folder.

Also, please ensure you only have one version of Survey123 installed. Multiple versions of Survey123 installed to different folders will cause issues with the application. If upgrading to a newer version, always uninstall the older version first via Control Panel.

Phil.