Thumbnail Disappear

Question

Dear all,

This is my first time i face this issue i put .png format picture for my thumbnail survey when i publish it with my portal

the thumbnail disappear and new folder will add to my survey folder named debug. anyone can help me with this issue ? thank you

UXO Spot.png

UXO RAWAND.xlsx

RawandDizayee · Answer

I tried with another .pngs it works but not working with this png its really weird when i publish it the thumbnail will disappear, please try in your side

i attached png and XLSForm.

thank you

Anonymous User · Answer

Hi Rawand,

What version of Survey123 Connect and Field App are you using? also what version of Portal?

Also, what size is the png file, and can you share a copy of the xlsx form and png so we can test on our side.

Phil.