Survey 123 Report Template Error: An error occurred when checking the report template. Failed to parse

LJackson29

I am receiving the following error when I try to run my report in Survey123. This is the same template that I have been using for almost a year on a monthly basis with no issues, so I don't understand why I am having issues now. I have made no changes to the template, survey or layer. I removed the template and tried making some minor changes, but still getting the same error. Have there been changes to Survey123 reports that would cause this? I have attached my XLS form and template. Thanks for any thoughts!

Error: An error occurred when checking the report template. Failed to parse ${start_time| format:"MM/DD/YYYY hh:mm A"}. Filter format:"MM/DD/YYYY hh:mm A" is not supported on start_time.

Rev 1 - Southerly SPCC Inspection Form.xlsx

Rev1_Southerly_SPCC_Inspection_Form_Report_Template_rev_20200221.docx

HeatherSmith_1-1650916717108.png

IMG_20150530_113201772_HDR.jpg

Ruth_JiatengXu

Hi,

Thank you for raising the issue here!

We have done some changes to the metadata types which include start and end, and it seems like the format support for them is not working. I will reply to this post with any update. If you remove the format for start_time and end_time, then the report can be generated without issue.

I encourage you to contact Esri Support. Our Support team will assign an official bug number for your records. This number can be used to search for and subscribe to the bug on the Esri Support site. If the issue is reported by other customers it will be attached to the same bug report, which helps us assess the impact of the issue and prioritize it accordingly.

Thanks,

Ruth