Database error while submitting new records

Question

Hi,

I faced an error while submitting new record of survey123 form and the error was about database error as shown in below figure.

Form 24.xlsx

Legend Picture Question.png

BrettStokes · Answer

Hello Hossam,

Are you only getting this error when attempting to submit from a specific device (or are all devices failing to submit)? Have you tried going to Settings → Storage → Fix Database? If this doesn't help you could try reinitializing the database (Settings → Storage → Reinitialize Database) but make sure you have all the data you need from the device as this will delete all suvey data.

Hope this helps,

Brett