Latest Version & Proxy

Question

At the last version of OD, we could use a workaround to get through our company proxy server by editing the OperationsDashboard.exe.config file.  Simply change "false" to "true" in:defaultProxy enabled="true"

This morning, I installed the latest version of OD and got this:
[ATTACH=CONFIG]29163[/ATTACH]

So, I uninstalled OD, following the multiple posts about properly deleting the contents of the "2.0" folder, and reinstalled OD.  I still get the same error: The remote server returned an error: (407) Proxy Authentication Required.  In checking the config file, the default Proxy setting is already enabled.

I have not been able to find any directions to login to OD, or for use with a proxy.

Could someone give me some help?

Thanks,
--Adam

ODProxy.PNG

ArcGIS Map.jpg

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CarolGhostine · Answer

Hi All,

We have pushed an update to address the proxy issue today. Please see this link for details.
http://blogs.esri.com/esri/arcgis/2014/01/24/operations-dashboard-for-arcgis-10-2-update-1-released

Thanks
Carol

CarolGhostine · Answer

Hi Jeff,

I would suggest anyone who is experiencing proxy issues with Dashboard please log a support ticket with as much details about your setup and network. This information will come into the correct channels of support so that we can start to address the issue.

Thanks
Carol

JeffRyan3 · Answer

Has there been any resolution to this issue?  I, too, am having the same problem even after re-installing Operations Dashboard.