can't collect data on shared map

AudreyWagner

I'm new to Collector.  I've followed the tutorial and shared a map to a group of two.  We can both see the map via Collector, but only the author can use it to collect points.  What is the missing link?

Thanks,

Audrey

AudreyWagner

When I open her maps in the online viewer (via pc), it opens, then gives me a series of error messages saying the various layers cannot be added to the map (the "collector" layers, and the tracking layer). This leaves only the base map.

From the details page, these are the contents she put in the map.

Map Contents carbondale tracking:https://services6.arcgis.com/qtHZoRrWRCQ8eh1J/arcgis/rest/services/carbondale_tracking/FeatureServer/0

Test - Type of tree:https://services6.arcgis.com/qtHZoRrWRCQ8eh1J/arcgis/rest/services/Test/FeatureServer/0

Test - Bike Stations:https://services6.arcgis.com/qtHZoRrWRCQ8eh1J/arcgis/rest/services/Test/FeatureServer/1

Test - Condition of Light Posts:https://services6.arcgis.com/qtHZoRrWRCQ8eh1J/arcgis/rest/services/Test/FeatureServer/2

Topographic:https://services.arcgisonline.com/ArcGIS/rest/services/World_Topo_Map/MapServer

She's not here at the moment to try mine, but will be able to try later.

I have an email in to our administrator, but he is not super Arc-savvy... we are at a university

Audrey

-AW

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Lecturer

Southern Illinois University Carbondale

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