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Inviting Users from a File Doesn't Respect Custom Role Field? Really? Come on guys!

StaceMaples

I'm guessing this is one of those no-brainers that gets forgotten in Esri software, so often. I've created a custom role for students, and in attempting to invite in bulk using a csv file, of course, AGO doesn't use the Role field, but just makes everyone 'User." I'd call this a bug. It would also be really helpful if you could assign members to a group using the file, too.

So, how about a word on how long it takes you guys to fix this bug? Because, this is such a no-brainer that that is really all you can call it.

So, for now, I guess I need to go in and change 35 g0#&$@($d user types, manually.

Oh, and then add them manually to groups.

FML

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StaceMaples

P.S. We should be able to set the username from the file, too.

Duh.

StaceMaples

Holy Crap! I can't even change to the custom role in the one-at-a-time interface. Seriously, I'm going to have to go into the profile of every single user and do this?

OK, that's just idiotic, and someone needs a demerit for that.

THIS is why we don't let people use AGO, here. You make it impossible to manage.

JamesAshton

Probably not the most elegant solution and will require some python scripting. Here is a tool I found out about that might help with a few of your use cases. Group assignment forsure. Not sure if the new custom roles will work with this library.

def update_user_role(self, username, role):

https://github.com/Esri/portalpy

Thanks,

James

Mike Minami

I suspect you are attempting to invite a user into the organization and assigning them a role that has administrative privileges. For security reasons, we do not allow you to invite users into the organization with administrative privileges. If anyone were to intercept the email, they would have access to your organization with administrative privileges and could potentially cause harm. While I understand this may be a little time consuming for you as the administrator to go back and manually adjust privileges after the user has joined the organization, this gives you an opportunity to ensure that the correct person has joined the organization before granting them such power in the organization.

We document this here:

http://doc.arcgis.com/en/arcgis-online/administer/invite-users.htm

You cannot select Administrator or a custom role with organization administration privileges during the invitation process. You can change the role after the member has joined the organization.

Upper and lower case also matter. Make sure you match the case of your custom role in the file you use to invite them.

Thanks,

Mike

HeathBrackett1

Mike,

I'm using PortalPy and can't access any roles other than org_user, org_publisher, and org_admin. I can only assign one of the ESRI-defined roles to a user via PortalPy. And if I query a user's role (a user with a custom role), the response role is one of the standard 3 ESRI-defined roles. I assume it returns the role that was used as a template to create a custom role. How/when are we going to have access to these custom roles via the API?

Heath

Mike Minami

What exactly are you trying to do? Is the interface not handling something you need? As I understand it, PortalPy will support custom roles, but it doesn't do so yet. It's on the plan, but with no release date set yet.

Thanks,

Mike

HeathBrackett1

Mike,

We are just beginning to implement enterprise logins in our ArcGIS Online Organization. We have over 100 members in the organization, but many of these members 1) have no content and 2) have not logged in to ArcGIS Online in over 4 months. So I plan to delete these accounts before migration so that there are fewer accounts to migrate. But, I need to store things from their user information, such as group memberships and roles so that if they request to join the organization at a later date I can restore those things.

I am also working on writing a tool that allows an adminitrator to assign new users roles and group memberships once they have logged in for the first time. (We have set up our enterprise logins to allow members to log in automatically without an invitation).

ArcGIS Online is becoming a popular and important platform for our organization and we are trying to stay ahead of administration by scripting as much as possible. It would be fantastic if the ArcGIS REST API could keep up with the emerging technology. I still don't see any documentation on how to access credit consumption on a per user/item basis although I see the Activity Dashboard for ArcGIS has that granularity.

Heath

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