can't view layers in arcgis explorer online or desktop

Question

Hi everyone, i've been playing around with this program for a while and everything was great until about a couple of weeks ago.  now when i add content, certain service layers?, i can see them in the table of contents.  however, the layer is not visible on my map.  for instance, just now i added a 1939 historical aerial from a rigis map service layer.  I can see it in the table of contents window, but it is not visible on my map.  does anyone have any ideas why?  i've tried clearing the cashe and refresh and moving the layers up to the top.  some layers work but others don't.  i have IE and windows xp.  i'm sorry i'm not that literate when it comes to gis.  thanks for any help!  Rebecca

RebeccaMcCue · Answer

how do i log in as administrator?  (i think i am on windows xp?)

RobertBorchert · Answer

You need to open your map as administrator.

Click on Add to Add Content to Map.

Add your new layer.  It does not automatically appear in the Map.

make sure to share it when done if you need to share it.

save your new map

Hi everyone, i've been playing around with this program for a while and everything was great until about a couple of weeks ago.  now when i add content, certain service layers?, i can see them in the table of contents.  however, the layer is not visible on my map.  for instance, just now i added a 1939 historical aerial from a rigis map service layer.  I can see it in the table of contents window, but it is not visible on my map.  does anyone have any ideas why?  i've tried clearing the cashe and refresh and moving the layers up to the top.  some layers work but others don't.  i have IE and windows xp.  i'm sorry i'm not that literate when it comes to gis.  thanks for any help!  Rebecca