My Collector for GIS App is installed on my Samsung Android tablet. I have downloaded a map to use offline with a custom base map but when I tap on the map I get nothing but a spinning circle. What could be some of the causes of this problem?
I have the same problem. I have tried opening the maps on Windows and iOS devices with no issue. However, any android platform will not work.
Your best bet for getting this one answered is to ask it in the https://community.esri.com/community/gis/applications/collector-for-arcgis?sr=search&searchId=398ff7ba-45ad-4d8d-b0ba-1ab6c066e236&searchIndex=0 space.
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