I would wait/follow-up with tech support, there must be something wrong with your settings. Have you tried a different login?
cross-linked to http://gis.stackexchange.com/questions/11163/blank-environments-setting-dialogue-box
サインインしたメンバーは投稿、更新のフォローなどができます。初めてですか?無料アカウントを登録してください。
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