レイヤーをオフにしているのにポップアップが表示される（AGOL）

Question

ArcGIS Onlineで作成したマップのポップアップに問題が発生しています。

グループレイヤーの1つには、4つのレイヤーが含まれています。このグループレイヤー内のすべてのレイヤーをオフにしても、マップをクリックすると2番目のレイヤーのポップアップが表示されます。なぜこのようなことが起きるのか、どなたかご存じでしょうか？

また、何らかの理由で、このグループレイヤー内のすべてのレイヤーをオンにすると、2番目のレイヤー（ポリゴンフィーチャ）のポップアップが、1番目のレイヤー（ポイントレイヤー）のポップアップより先に表示されます。2番目のレイヤーより先に、1番目のレイヤーのポップアップを表示するにはどうすればよいでしょうか？レイヤーの表示順がポップアップの表示順にも影響すると思っていました。

Mike Minami · Answer

Your server version is fine.  Can you share your map? Or alternatively the URL to your arcgis server map service? We would need to reproduce the problem.

As far as popup ordering, there is no control of ordering. The order in the TOC has no impact.

Thanks,

Mike

LisCollins · Answer

Hi Mike.

Thanks for your response.

The data source of both layers: They were both saved in the same mxd in ArcMap 10.2.1. The layers were saved in the order I want them to display. Then I published the mxd as a dynamic web service.

Versions: The ArcGIS Rest Services Directory link for these layers says that the current version is 10.11. ArcGIS Server Manager 10.1.1. I hope this is enough information.

I'm not sure if this helps, but I just discovered another issue. The first layer is a point shape and the second layer is a polygon shape. For some reason while using the web map, when the first and second layer overlap, and the user clicks one of the points first, the polygon feature is highlighted first (although the point feature is on top of it); therefore, its popup is showing up first.

Mike Minami · Answer

What is the data source of the layer in question? An ArcGIS Server Map Service? If so what version of ArcGIS Server? There were some issues with older versions of server that the query was returning features when the layer was not visible.

Can you share the URL to your map publicly?

With respect to popup order, there is no order. The popup is populated as responses come back from layers that reference services. There's no guarantee of order.

Thanks,

Mike