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overwrite service error

roialgavish

Hello,

In desktop 10.3.1 Every time I click on the overwrite service option I get this error:

"Unable to overwrite service – problem retrieving configuration from the server"

After I click OK I can overwrite the service but I am wondering what this error is?

Any ideas?

overwriteError.PNG

JoshuaYoung_8-1765902826917.png

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KellyGerrow

Hi Roi,

Does an .SD file exist in your content for this service? Are you able to successfully overwrite the service after selecting OK?

-Kelly

roialgavish

Hi Kelly,

First of all thanks, I am getting the error before I choose a service to overwrite, after i click "ok" then i choose the service.

if I remember correctly when I try to overwrite a service that have an SD file It is done successfully and not successfully if there isn’t any one (but I am not sure 100 %, I can test it if it important for the Diogenes). Another error that I have that maybe related that some time my stage service tool doesn't work, again I can test exactly what situation is successful and what not. I am behind a firewall so maybe it is connected to this.

Thank a lot Roi.

KellyGerrow

Hi Roi,

I would recommend contacting technical support to further diagnose this issue. There is a known issue that sounds similar regarding overwriting hosted feature services: BUG-000095251 - Overwriting an ArcGIS Online hosted service return..

For this particular issue, if you continue with your workflow, you will be able to successfully overwrite the service. Technical Support will help to identify if this is the issue that you are running into.

-Kelly

roialgavish

Hi Kelly,

The bug you suggested was the right one, I deleted my problematic service and the bug was resolved.

Thank you,

Roi.

JoshZeeb1

Hello Kelly,

I am currently having the same issue except the problem persists as I continue with my workflow, which prohibits me from ever overwriting my service. Any help would be great.

Thanks,

Josh

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