Pop-up in Web Map shows "image can't be displayed"-symbol in Cascade

JosefineKlaus

Hey,

i've created a Cascade Story Map including web maps. If i use the pop-up-tool to show further information there is not only the desired text but also the symbol for images which can't be displayed. Though I didn't include any pictures.

Some advice/similar problems/recommendations?

Thanks a lot.

- Josie

foo.png

Screenshot 2025-10-16 150446.png

oevans_storymaps

Often this is a security issue caused by the pop-up image link using an HTTP protocol instead of HTTPS. The new ArcGIS StoryMaps is only available using HTTPS, and ArcGIS Online is moving toward this as well. If your organization still does not require HTTPS, then you may be able to load a classic story map over HTTP and see the pop-up image in the same web map.

If you edit the URLs of the images in the pop-up to use HTTPS links I believe they should appear.