Guys,
I am running into trouble using ArcGIS Pro, as everytime I try to create a new map the application crashes. I am using ArcGIS 2.3.3.
Any help is appreciated.
Manish
Very helpful.
Kory, the crash occurs while adding a new map or even opening an old project.
Manish - I ran those .dmp files through the analyzer and it appears that the crash will be fixed in ArcGIS Pro 2.4. However, from your description it sounds like the crash occurs when trying to add any new map? Or are you adding a globe or a scene?
I have tried reinstalling and yes this happens for both new and previous version of projects
Here are the dmp files
I have tried uninstalling and reinstalling ArcGIS Pro and also this happens to both new as well as old projects.
Run the 'Check your computer's ability to run ArcGIS Pro 2.3' utility from https://pro.arcgis.com/en/pro-app/get-started/arcgis-pro-system-requirements.htm
Paste your result in a response to this post. It will look something like this:
Also, go to C:\Users\<username>\AppData\Local\ESRI\ErrorReports and attach a few of the latest .dmp files from Pro crashing. The filename contains a date-time stamp:
Thank you.
Try a repair, then a re-install if that does not work.
Try installing on another computer.
Try having another employee use ArcPro to test your profile.
Does this occur for both new projects as well as projects created in previous versions?
サインインしたメンバーは投稿、更新のフォローなどができます。初めてですか？無料アカウントを登録してください。
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