sign in don't load to access organizational account through ArcMap - File (server2012

Anonymous User

Original User: diegollamas

Hi,

I installed ArcMap 10.2 in Windows Server 2012. I am trying to create a service in my organizational account in ArcGIS Online. When I go to file-> sign in [ATTACH=CONFIG]30491[/ATTACH] it just stays loading the sign in window [ATTACH=CONFIG]30492[/ATTACH] and I am not able to write down my username and password.

I uninstall and install ArcMap, I delete Normal mxt, I delete ArcGIS Online folder from HKEY_CURRENT_USER\Software\ESRI\ArcGIS Online  I open port 80 and 443 with an inbound rule, turn off the firewall but the problem persist.

Please, if any one can help, I will appreciate it a lot.

Best Regards,

Diego Llamas

SigninOnline.JPG

Onlineloading.JPG

mihaiionutb_1-1755646903042.png

mihaiionutb_0-1755646806167.png

Anonymous User

Original User: mikem

it seems like something is getting blocked, perhaps by your firewall. These are the URLs of ArcGIS Online that must be accessible.

http://*.arcgis.com
https://*.arcgis.com
http://*.arcgisonline.com
https://*.arcgisonline.com
http://*.cloudfront.net
https://*.cloudfront.net.

You might try using a program like Fiddler to track requests from the machine and see what is going on.

Thanks,

Mike