ArcMap Doesn't Respond Please Help

Question

Hello whoever,

I am trying to simply go into my data frame properties and ArcMap fails to let me do that unless if I'm in a blank document. I am not working with a lot of data so I am really confused on why this is happening. Every time I try it says it's not responding. Please anyone help me, ESRI says I don't pay them enough money for technical support.

PanGIS · Answer

Hi Adam,

First try to delete the Normal.mxt:

C:\Users\*YOURUSERNAME* \AppData\Roaming\Esri\Desktop*xyz.X*\ArcMap\Templates

Delete or Rename: Normal.mxt

Open your project and try again.

NathanielSimmons · Answer

What version of ArcMap are you running? If it is an older version, you might want to consider installing a newer version or finding an updated patch.