ArcGIS ServerでホストされているWebレイヤーを、Webメルカトルの空間参照を持つベースマップ（Esri製または独自のベースマップ）の上に追加すると、そのレイヤーでポップアップを有効にでき、マップ上のフィーチャをクリックすると正常に動作します。しかし、ベースマップを州平面座標系の空間参照を持つものに切り替えると、ポップアップが機能せず、「利用可能な情報はありません」と表示されます。ポップアップを機能させるには、ベースマップがWebメルカトルである必要がありますか？
Hi Blake,
A basemap does not have to be in Web Mercator in order for pop ups to work. Can you share your web map that is experiencing the issue or contact Support Services to look into the issue further?
-Kelly
Hi Kelly, thanks for the reply. In attempting to make this available publicly, I found that if I used a different ArcGIS Server, I was unable to reproduce the issue. So I went back to my development server and further discovered that using a REST URL for the service through the web adaptor (with integrated AD authentication) would not work but the direct url (with port 6080) did work. I did finally open a case with Esri support but feel free to reply with any ideas you might have.
After working with Esri support, the solution was to add our internal server to the AGOL organization's Trusted Servers using the fully qualified url. Then also use the same fully qualified REST url when adding a layer from the web on that server.
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